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To Enter a Forfeit

1. From the eSite menu, select Ledger—Refund & Forfeits.
2. Select the name of the a resident for whom you want to enter a refund or forfeit.
3. From the Refund & Forfeits Tab, if the resident has open credits to process, the system displays an alert message. Use Pay & Adjust or Apply Open Credits to allocate the credits.
4. At Date, accept the default date. Or, type another date (mm/dd/yyyy) or click the Calendar icon to select a date.
5. At Description, type a descriptive name for the refund transaction.
6. Select the Print Resident History check box to print a resident history report when the refund is saved.
7. To print a SODA letter when the refund is saved, leave the Print Refund & Forfeits check box selected. Otherwise, clear the check box.
8. In the Message text box, type a brief message to the resident receiving the refund, if desired.
9. Click Show Forwarding Address and type the resident's forwarding address in the fields provided. If the forwarding address is unknown, type the last known address.
10. Verify the refunded amount in the summary section of the tab is correct.
11. At Prepaid/On Hand Amount Details, click Show Details to view a list of detailed transactions by income code that make up the Deposits and Prepaids from the summary line. If a security deposit interest (SDI) balance exists, it is also itemized.
12. At Balance Due, click Show Details to view a listing of outstanding charges. Select the Apply To check box to determine if any Prepaid/On Hand Amounts can be applied to the outstanding charges.
13. At New Charges, click Show Details to add charges associated with the move out, such as damages and termination fees.  
14. From the Income Code drop-down list, select the income code to apply to the new charge or charges.
15. Accept the default Due Date or type another date (mm/dd/yyyy). Or, use the Calendar icon to select a date.
16. Accept the default security deposit Amount or type another amount (0000.00). Or, use the Calculator button to figure an amount.
17. Accept the Forfeit Security Deposit Description or type a more descriptive name. Notice the summary section of the tab changes to reflect any new charges added and adjusts the Total Applied and Refunded amounts accordingly.
18. At Allocations, click Show Details to view/edit the security deposit distribution.
19. Click Save. The Select Resident Refund & Forfeit Tab displays again.

See Also

Refund and Forfeits Grid

Refunds and Forfeits Tab

To Enter a Refund

Leases with Multiple Responsible Occupants

Effect of Global Policies

Effect of Property Policies

Print Letter Tab

Create ASCII File Tab

Transfer to eFinancials

Email AP GL Files

Refund & Forfeits Overview

File Layouts Overview

Ledger Overview