Integrations Overview

The Integrations feature is available in eSite to facilitate utility management and billing. This feature allows an “integrated” utility management and billing service to be automatically notified of a move-out upon completion of the move-out process. Currently, eSite supports integration with the company, AMS Billing Services.

To set up an integration, you select a current property and then select a vendor to integrate with eSite. You enter the information required to set up the integration, which includes a User ID and Password (obtained from the vendor) that allows eSite to integrate with the vendor using a URL that is hard-coded into eSite. The user then validates the information entered and the integrated vendor, for example AMS, responds to a validation request with a success message or an error.

Once the integration is validated and set to Active, upon completion of a move-out, logs are created for residents who move out. The logs indicate if the move-out was successfully communicated to the integration vendor. When the vendor is notified of the move-out, then it handles the utility management and billing for that resident.

Note

Using Integrations is optional.

Permissions

Access to the Integrations menu item and Add, Edit, Delete, and View Integration Logs functionality is controlled by permissions set up in the System module.

System—Security—Users—eSite—Setup—Property—Additional—Integrations