To Reverse an Incorrect Payment

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To Reverse an Incorrect Payment

From the eSite menu, select Ledger—Correct Transaction.
From the Correct Transaction Grid, select the resident to enter a correcting transaction for.
From the Correct Transaction Tab, from the Type of Transaction drop-down list, select Payment.
In the Date field, type a date to record the date of the correcting transaction (mm/dd/yyyy). Or click the Calendar button to select a date.
In the Description field, type a descriptive name for the correction (for example, Reverse Billing).
In the Amount field, type the amount of the correcting transaction. Or, click the drop-down arrow to figure an amount with a calculator. This amount is the opposite value of the original entry. For example, if the original entry was $1000.00, enter -$1000.00.
In the Due Date field, type the date to record the date of the original entry (mm/dd/yyyy). Or, click the Calendar icon to select a date.
In the Invoice No field, type the invoice number of the original entry.
From the Income Code drop-down list, select the income code used in the original entry. (If you are uncertain which income code to use, use the Transactions Inquiry link to verify.)
From the Payment Type drop-down list, select the payment method used for the original entry.
In the Check No field, type the check number used in the original entry.
In the Date of Record field, type the day to post this transaction (mm/dd/yyyy). Or, click the Calendar icon to select a date.
In the GL Period field, type the date to post this transaction to (mm/yyyy).
If the correcting transaction should be excluded when transferring data to the general ledger, select the Exclude when transferring to GL check box.
Click Save.