Help Not Displaying

If the Help is not appearing when you click Help button, it may be due to the following reasons.

Separate Help files exist for each of the primary menu selections; for example eDex and System each have their own separate Help files. Prior to displaying Help, you must select a menu entry and have an application page displaying in the work area of your screen.

Select items from one of the primary menus until an application page displays in the work area.
Select the Help button. The Help file page associated with that application displays.
Select the Show link to display the table of contents for the Help file. You can navigate the table of contents for more information.

If you have an application page displaying in the work area and this Help page is still displaying, you may have found an undocumented page. Please report this problem to amsi-clientcare@amsi.com.

As you access Help repeatedly, the Help page may begin to display in the background. Look at your operating system task bar. If you see a second button with a name that starts with http://..., select that button to display the Help page.