Employees Overview

Setting up employees is required. Employees complete the maintenance service necessary for each work order.

You can add two types of employees:

Employees who complete maintenance service but do not need to access eService. For example, the maintenance assistant on a property who completes the service. You want to have this employee available for selection on employee lists; however, you do not want this employee to be able to access eService.
Employees who may or may not complete maintenance service but do need to access eService. For example, the maintenance supervisor on a property who completes the service. You want to have this employee available for selection on employee lists and able to access eService.

If the employee you are adding must use eService, that user must already be set up using options on the System menu. For more information, make the following selections from the main menu to display a System page, and then select the Help button to assess the System Help file: System—Security—Users.