About Customers
Maintenance has customers who can be billed for services and supplies. An example of a customer is a property where maintenance tasks are completed. For instance, if maintenance employees clean the pools at three properties, they bill their customers (the properties) for their services and supplies. Residents can also be customers.
When work orders are completed in several units at a property, eService can bill the individual property for their portion of services and supplies and residents for the services and supplies necessary to complete tasks that go beyond routine maintenance.
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