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Write-Offs Overview

Use Write-Offs to remove delinquent balances that you are unable to collect, usually for previous residents. The resident's outstanding balance is reduced by the amount of each write-off item.

In general, write-offs follow these simple rules. Write-Offs cannot be processed for residents with a restricted status. If the system recognizes the resident has prepaid open items, it requires Apply Open Credits be used prior to processing the write-off transaction.

ClosedEffects of Property Policies

Setup—Policies—Property Policies—Interface to G/L category

The option Reverse write-offs when transferring to ePast must be set to Write-Offs After Move-Out or Reverse All Write-Offs for the system to automatically reverse write-offs after the actual move-out date has passed or to reverse all write-offs each time data is transferred to ePast.

See Also

Write Offs Grid

Write-Offs Tab

To Enter a Write-Off

Ledger Overview

 

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