Late Notices Overview

Late Notices are generated for residents whose payments are not received by the rent due date. Late schedules require a code entry used to define the rent due date, the income code to use to assess the late fee, and the fee amount to bill to the resident's account. The system associates the late schedule code with the resident at the time the resident is entered into the system.

In addition, property managers can use this function to generate eviction notices for residents whose account balances are severely delinquent and have not made an agreeable payment arrangement. The late notice prints text defined in the late notice letter. As a prerequisite, at least one late notice letter must be defined prior to processing late notices.

When late notices are processed, the system generates a Lease Charge Summary Report that can be used to audit resident accounts billed. Lastly, if preferred additional processes can be attached to late notices so that eSite automatically executes the process when either Begin of Day or AME is run.

Late Notices require the following prerequisites be completed:

Define late notice income code — income codes are established on the Income Code Tab. Refer to that tab for specific setup instruction. This determines the income code to use when assessing late fees to the resident's account.
Set up late letter — letters are established on the Letters Tab. Refer to that tab for specific setup instruction. This tells the system which letter to print for resident receiving a late notice charge.
Set up a late schedule — late schedules are established on the Late Notices Tab. Refer to that tab for specific setup instruction. Late schedules determine when the resident is considered late and which charge to bill their account when payment is overdue.

Multiple User Processing

If you have more than one property with multiple users within your database, then you may have users attempt to run the late notice process simultaneously. To avoid undue problems, the system displays an alert message to the second user that the process is currently being run by another and does not allow the second attempt to begin until the first completes.

Collecting Tax on Late Notice Fee

Taxes can be collected on late notice fees if the following prerequisites are met:

The global policy, Calculate Sales Tax must be checked
Tax flag names must be defined in either global or property policies