Help Not Displaying

Online Help may not display for any of the following reasons:

Nothing Selected from the Menu

Separate Help files exists for each of the primary menu selections; for example, eSite and System each have their own Help files. Prior to displaying Help, you must select a menu entry and have an application page displaying in the work area of your screen.

Select items from one of the primary menus until an application page displays in the work area.
Select the Help button. The Help file associated with the application displays.
Select the Show link to display a table of contents for the Help file. You can navigate the table of contents for more information.

Background Display

As you access Help repeatedly, the Help page may begin to display in the background. Look at your operating system task bar. If you see a second eSite button with a name that starts http://..., select that button to display the Help page.